Tell us what you're looking for
Share a few details and we'll respond personally, usually within a day. Every enquiry is handled with discretion.
From our UK base, anywhere in the world.
Universal Jewellery is based in the United Kingdom and ships every piece securely and insured, wherever you happen to be.
WhatsApp enquiries, answered within a day
Straight answers on how to enquire, response times, and worldwide shipping.
How do I enquire about a piece?
Message us on WhatsApp with the piece you're interested in. We reply personally, confirm availability, and share details like condition and provenance. Every enquiry gets one-on-one attention.
How quickly will I hear back?
We respond to every WhatsApp message within one business day. Most enquiries get a reply within hours. If a piece needs extra verification, we'll keep you updated at every step.
Do you ship worldwide?
Yes. We ship to clients worldwide from our UK base. Every delivery is fully insured and packaged with discretion, so your piece arrives safely and privately, wherever you are.
How is my piece packed and delivered?
Each piece is secured in discreet, protective packaging with no branding on the outside. Shipments are fully insured and tracked door-to-door. You'll receive confirmation and a delivery window before dispatch.
Can I pay with cryptocurrency?
Yes, we accept crypto for most pieces. Once a piece is reserved, we'll walk you through the payment steps and confirm the exchange rate at the time of transfer. Other payment options are also available.
What if a piece isn't quite right?
Tell us and we'll help you find the right one. We can source specific references or suggest pieces that match your taste. The goal is a collection that feels truly yours.
Still have questions?
Message us on WhatsApp for a personal consultation and quick answers.
Not sure which piece suits you?
Message us on WhatsApp for a private consultation. We'll guide you to the one-of-one piece that's truly yours, wherever you are.